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The Jdaw team are always happy to help

Frequently Asked Questions

Q. Do I need a skin test before I have a hair colour or eyebrow tint?
A. Yes. A skin test is required at least 48 hours before your first appointment and every 6 months thereafter.

Q. Do I need a skin test before I have highlights?
A. Not usually, as the colour does not come into direct contact with the scalp. However, a skin test will be required if a toner is being used.

Q. How should I prepare for my colour appointment?
A. We recommend arriving with clean, dry hair unless advised otherwise. New colour clients will require a consultation and skin test before booking.

Q. How often should I have my hair coloured?
A. This depends on the service and your hair growth. Most clients book regrowth appointments every 4-8 weeks, while balayage and foils can often be left longer.

Q. What is a Colour Refresh?
A. A Colour Refresh is a temporary colour service, perfect for maintaining vibrant shades, blondes, and colour between your main appointments.

Q. What is the difference between Partial, Half Head and Full Head Foils?
A. Partial Foils provide a subtle refresh around key areas, Half Head Foils brighten the top and sides, and Full Head Foils create maximum coverage and brightness throughout the hair.

Q. Do colour prices include a blow-dry?
A. No. Colour prices exclude wash, cut, blow-dry, and styling services unless otherwise stated.

Q. My hair has been through a lot... can you help?
A. Probably! We've seen box dye mishaps, bleach battles, over-enthusiastic heat styling, and everything in between. Book a consultation and we'll create a plan to get your hair back on track. ?

Q. Can I add a treatment to my appointment?
A. Absolutely! Our Fix My Hair Rehab Menu treatments can be added to most wash services and are tailored to your hair's individual needs.

Q. Can Jdaw come to me?
A. Absolutely! With Jdaw To Go, we can come to your home or venue. Travel and hourly charges apply.

Q. Can I have extra girls at a Glam Party?
A. To an extent, yes! However, we cannot guarantee that everyone will receive every treatment on offer.

Q. How long before my wedding should I have my trial?
A. We recommend booking your trial at least one month before your wedding to allow time for any adjustments and final decisions.

Q. Why should I tint my eyebrows if they're already dark?
A. Tinting helps colour the finer hairs that are often difficult to see, creating a fuller, more defined brow shape.

Q. How long does Brow Lamination last?
A. Brow Lamination typically lasts 6-8 weeks depending on your hair growth and aftercare.

Q. How long does a Lash Lift last?
A. Lash Lifts typically last 6-8 weeks, depending on your natural lash growth cycle.

Q. What is OPI GelColour?
A. OPI GelColour is a professional gel polish applied to the natural nail, offering high shine and wear that typically lasts 2-4 weeks.

Q. Why don't you offer nail extensions?
A. We focus on strengthening and enhancing natural nails using builder gels, gel polish, and overlays that encourage healthy nail growth.

Q. What ear piercing brand do you use and where do you pierce?
A. We use Caflon piercing systems and currently offer lobe piercings only.

Q. How old do you need to be for ear piercing?
A. We offer ear piercing for children aged 5 and over. Children under 16 must be accompanied by a parent or legal guardian.

Q. What are Party Lashes?
A. Party lashes are small clusters of lashes that add length, volume, or both, creating a fuller look that's more natural than a traditional strip lash.

Q. How long do Party Lashes last?
A. We generally recommend allowing for 1-2 days of wear, although some clients find they last considerably longer with proper care.

Q. Why choose Airbase airbrush makeup?
A. Airbase is lightweight, water-resistant, heat-resistant, and provides flawless coverage. It's ideal for weddings, special occasions, tattoos, rosacea, thread veins, and long-lasting wear.

Q. Can I wear makeup after waxing?
A. We recommend avoiding makeup, harsh skincare products, and excessive touching of the area for at least 24 hours after waxing.

Q. What if I'm not sure which shampoo or treatment is right for me?
A. Don't worry! We'll happily recommend the best products and treatments based on your hair type, concerns, and goals.

Q. What is Microdermabrasion?
A. Microdermabrasion is a skin-resurfacing treatment that helps improve the appearance of fine lines, wrinkles, blackheads, acne, uneven texture, and dull skin by removing dead skin cells and encouraging skin renewal.

Q. Is Microdermabrasion painful?
A. No. Most clients describe the treatment as comfortable, with only a mild warming or tingling sensation.

Q. What should I know before my Microdermabrasion treatment?
A. Please arrive without makeup and avoid shaving, waxing, or threading the treatment area for 24-48 hours beforehand.

Q. What results can I expect from Microdermabrasion?
A. Many clients notice smoother, brighter, fresher-looking skin immediately after treatment. For best results, a course of treatments is usually recommended.

Q. Can I return to work after a Microdermabrasion session?
A. Yes. Microdermabrasion is often referred to as a "lunchtime facial" because most clients can return to normal activities immediately afterwards.

Q. What aftercare should I follow after Microdermabrasion?
A. Avoid excessive sun exposure, wear a high SPF sunscreen, and try to leave your skin makeup-free for as long as possible after treatment.

? Can't find the answer you're looking for? Just ask!

The Jdaw team are always happy to help